In AV Living Lab Ltd. and Nervtech Ltd., we are aware of the importance of adequate protection of personal data and their lawful processing.

Privacy policy

This Privacy Policy (the “Privacy Policy”) applies to visitors of (“Visitors”) websites.

By using the website, the visitor confirms that he is acquainted with and agrees with the Privacy Policy. By continuing to use the websites, the user agrees to any changes to this document.

Protection of personal data

AV Living Lab and Nervtech respect the privacy of visitors and the security of personal data of visitors, under Slovenian and European legislation. We will use the personal data of visitors exclusively for the purposes defined in this Privacy Policy.

Personal data controller

The controller of personal data obtained on the above-mentioned websites is the company AV Living Lab, d.o.o., Šmartinska cesta 152, 1000 Ljubljana (hereinafter: the controller).

Contact details of the controller

For all questions related to the processing of personal data of visitors, the controller is available at the e-mail address

Transmission of personal data to third parties, third countries or international organizations

AV Living Lab and Nervtech do not transfer personal data to third parties, third countries or international organizations.

Types of personal data, legal basis, and purposes of their processing

AV Living Lab and Nervtech collect and process personal data based on the consent of individuals and based on the legitimate interests of the controllers.

Consent-based processing

An individual whose personal data is processed based on consent may give consent to the processing of personal data for each purpose separately.

The data subject may at any time revoke the consent given for each purpose separately, in a simple and easily accessible manner.

Personal data collected with the consent of the data subject is used by AV Living Lab and/or Nervtech to send notifications:

– sending electronic notifications (news),
– sending notifications regarding challenges,
– sending replies to sent e-mails,
and to organize the events to which the individual registers and notifying of the event.

Based on the consent, AV Living Lab and Nervtech collect and process the following personal data of the individual: name, surname, e-mail address, job, and company.

Unsubscribing from the newsletter is possible each time you receive an e-mail newsletter by clicking on the link located in the e-mail newsletter itself or at any time via e-mail sent to

Processing based on legitimate interests

AV Living Lab and Nervtech collect and process personal information based on the legitimate interests we pursue. It processes personal data based on legitimate interests for the following purposes:

– statistical analysis of websites visited,

– providing and improving our services,

– to ensure the security of our services and websites, and to protect against fraud, spam, abuse, etc.

For these purposes, we collect and process the following personal data: IP address, statistics on website visits, data on the number of clicks, click time, data on inbound and outbound sites, data on the type of client.

Personal data processed for the above purposes are not linked to the personal data of identifiable individuals.

Protection of personal data

To ensure the protection of personal data, AV Living Lab and Nervtech implement all necessary physical, technical, logical, and organizational procedures and measures, based on adopted internal acts and under good practices in the field of information protection or through contractual partners, so that:

– protects the application software used to process personal data,
– prevents unauthorized access to personal data during their transmission, including transmission via telecommunications and networks,
– provides an efficient way of archiving, destroying, deleting, or anonymizing personal data,
– protect premises, hardware, and software,
– enables later determination of when individual personal data were processed in any way and who processed them, for the period for which the individual data are stored.

Retention period of personal data

The personal data of an individual obtained based on consent are kept until the consent is revoked.

Personal data processed based on legitimate interests are kept until the exercise of the rights of the individual to whom they relate or as long as there is a purpose for which they were originally collected.

Individual rights

In accordance with the applicable legislation governing the field of personal data protection, the individual has the following rights:

The right to revoke consent

If AV Living Lab and Nervtech process an individual’s personal data based on his or her consent, that individual has the right to revoke his or her consent at any time. Withdrawal of consent shall not affect the lawfulness of the processing carried out until the withdrawal.

The right of access to the data subject

The data subject has the right to obtain confirmation from the controller as to whether personal data are being processed in relation to him or her and, if so, access to personal data.

Right to repair

The data subject has the right to have the controller correct inaccurate personal data concerning him or her without undue delay. The data subject has the right to supplement incomplete personal data, considering the purposes of the processing.

Right of deletion

The data subject has the right to have the controller delete the personal data relating to him without undue delay, and the controller must delete the personal data without undue delay.

The right to limit processing

The data subject has the right to have the controller restrict the processing where the individual disputes the accuracy of the data, when the processing is illegal and opposes their deletion, and instead requests a restriction on their use when objecting to their processing; and where the controller no longer needs the personal data for processing, but the individual needs them to enforce, implement or defend the claims.

The right to data portability

The data subject has the right to receive personal data concerning him or her held by the controller in a structured, commonly used, and machine-readable form, and the right to pass this data on to the other controller without obstructed by the controller to whom the personal data were provided.

Right to contract

The data subject shall have the right to object at any time, for reasons related to his or her specific situation, to the processing of personal data concerning him or her based on processing necessary for the legitimate interests of the controller, including profiling.

The right to complain with the supervisory authority

The data subject may file a complaint regarding the processing of his / her personal data directly with the Information Commissioner of the Republic of Slovenia.

Users of personal data

Users of personal data are employees of AV Living Lab, Nervtech, and contractual processors of personal data (e.g. external e-mail providers, server hosting providers, etc.).

Manner of exercising the rights of individuals

The data subject may at any time exercise the rights to which he or she belongs under the General Data Protection Regulation.

To do so, contact AV Living Lab via email at


The website can use cookies, files that are stored on the visitor’s device, with which the visitor accesses the site. They store unique information about the visitor on the visitor’s device or the settings he has chosen on an individual website.

What are cookies?

Cookies are small text files that most websites store on devices that allow visitors to access the Internet to identify individual devices that visitors have used to access them. Their storage is under the full control of the browser that the visitor has – this can restrict or disable the storage of cookies as desired. More information about cookies is available at the following link:

What do cookies do?

The use of web cookies is common and desirable in web production. Namely, it enables a higher level of services. Without the use of cookies, it would also not be possible to measure website traffic. Cookies are fundamental to providing visitor-friendly online services. With their help, the site remembers the individual’s preferences and experiences, thus saving time and making browsing the sites more efficient and user-friendly.

How to manage cookies?

The visitor always maintains complete control over cookies, as they can delete, restrict, or disable them at any time. Instructions on how to do this vary from device to device and are available on the home page of each software manufacturer. 

The user decides whether to allow the storage of cookies on his device or browser.

Content from foreign sites is occasionally added to publications on websites. We thus serve the content of third parties to the visitor, together with their cookies, e.g. embed YouTube videos that include their ad systems and set their cookies for viewers.

The cookies we use

Technical cookies

The websites use the following technical cookies:

name | provider | purpose | duration

cookielawinfo-checkbox-non-necessary | | cookies confirmation | 365 days

cookielawinfo-checkbox-necessary | | cookies confirmation | 365 days

If visitors have disabled third party cookies in their browser, these items will not be stored on the visitor’s computer.

Changes and validity

AV Living Lab and Nervtech reserve the right to change the Privacy Policy.

This Privacy policy is valid from November 2020.

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